Leadership Skills

Feedback, delegation and difficult conversations, for managers who were promoted for being good at the job rather than at managing.

Foundation 8 lessons 20 min

Difficult Conversations

Eight lessons for managers who were promoted for being good at the job. How to raise the thing nobody is raising, without it becoming a row or an apology.

What you will be able to do

—Open without the other person going on the defensive
—Describe behaviour instead of character
—Stay in the conversation when it gets heated
—Close with something that actually changes

See the lessons Create an account to start. Each module costs 5 of your 10 weekly credits.

Other subjects

AI Skills Get real work out of AI instead of competent-sounding filler.

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Sales Skills Win the work without sounding like you are selling.

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Communication Skills Be understood the first time.

2 modules