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Communication Skills

Writing That Gets Replied To

Shorter, clearer, and far harder to ignore.

Foundation 8 lessons 20 minutes Certificate on completion

Create an account to start. It saves your place as you go, so you can do a few lessons now and finish later.

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What you will be able to do

—Lead with the thing the reader needs
—Make the ask impossible to miss
—Cut a third out of anything without losing meaning
—Write the difficult message without flinching or attacking

The lessons

1 Lead with the point Why your first line is wrong 2 One email, one ask Why three questions get you none 3 Make the ask unmissable Soft asks get soft answers 4 Cut a third What to delete first 5 The subject line Twenty characters that decide everything 6 The difficult message Direct without being harsh 7 Chasing without nagging The follow-up that works 8 Put it together Your own checklist

Ready when you are — the first lesson takes about three minutes.

Create an account and start

Where this goes next

Delivered in person for teams, across the UAE, Saudi Arabia and Qatar.

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