4 DaysTechnical Teams and Innovation LeadsUAE, KSA & MENAAED 69,750 + VAT
Building AI Agents with Claude
Move from asking AI questions to deploying AI that does the work.
Course Overview
There is a meaningful gap between using an AI assistant and deploying an AI agent. An assistant answers when asked. An agent is given an objective, works through the steps required, uses the tools it needs, and reports back — with appropriate human oversight at the points that matter.
Building AI Agents with Claude is a hands-on four-day programme for teams ready to cross that gap. Participants learn agent design patterns, connect Claude to real systems and data sources, build in the guardrails that make autonomous operation safe, and leave with a working prototype relevant to their own organisation.
This is a build programme, not a briefing. Delegates should come with a genuine process they want to automate and a laptop. Some technical comfort is assumed, though deep software engineering experience is not required.
Key Course Outcomes
✓Distinguish genuine agent use cases from tasks better served by a simple prompt or a script.
✓Design agent workflows using established patterns for tool use, task decomposition and orchestration.
✓Connect Claude to your organisation’s systems and data sources so agents work with real information.
✓Build guardrails, approval gates and human-in-the-loop checkpoints that make autonomy safe.
✓Test, evaluate and iterate agent performance before anything touches a live business process.
Programme Structure
A structured, practical curriculum built for the MENA business environment. Select each day to explore the modules in detail.
Day 1: Agent Fundamentals
1
What an Agent Actually Is
Assistants, workflows and agents — the distinctions that matter in practice
When an agent is the right answer, and the many cases where it is not
Realistic capabilities and honest limitations
2
Tool Use: The Core Mechanic
How Claude decides which tool to call and when
Defining tools clearly enough that the model uses them correctly
Hands-on: building your first working tool integration
3
Designing the Task
Decomposing a business process into steps an agent can execute
Writing instructions that hold up across varied inputs
Identifying the failure modes before you build
Day 2: Connecting to Real Systems
1
Connectors and the Model Context Protocol
How MCP lets Claude work with external tools and data sources
Available connectors and what each makes possible
Practical session: connecting an agent to a real data source
2
Working With Your Own Data
Grounding agents in organisational knowledge rather than general training data
Retrieval patterns and keeping context relevant
Handling sensitive data appropriately in agent workflows
3
Multi-Step Orchestration
Chaining steps so an agent completes work end to end
Managing state across a long-running task
Recovering gracefully when a step fails
Day 3: Safety, Guardrails and Evaluation
1
Human-in-the-Loop Design
Deciding which actions require approval and which do not
Building approval gates before anything irreversible
The actions an agent should never take autonomously
2
Guardrails and Failure Handling
Constraining scope so an agent cannot drift beyond its remit
Prompt injection and why agents connected to external content need protecting
Logging, auditability and knowing what your agent actually did
3
Evaluating Agent Performance
Building a test set before deployment, not after
Measuring reliability across repeated runs rather than one good demo
Iterating on the basis of evidence rather than impression
Day 4: Build and Deploy
1
Build Sprint
Facilitated build of an agent for your own business process
Live troubleshooting with the facilitator
Peer review against the design patterns covered
2
From Prototype to Production
What changes when an agent moves from demo to daily use
Ownership, monitoring and maintenance in practice
Cost, scale and performance considerations
3
Roadmap and Governance
Prioritising the next agent opportunities across your organisation
Building an internal governance framework for agent deployment
Presentations: each team demonstrates what they built
What Participants Say
★★★★★
"The AI for Business programme opened our eyes to possibilities we hadn't considered. Excellent facilitation that made complex concepts accessible to every level of our leadership team."
Mohammed R.
COO, Regional Real Estate Developer
★★★★★
"We brought Corporate Training Hub in for our AI programme. The content was cutting-edge and our team left genuinely excited about the possibilities ahead."
Nour D.
Head of People Operations, Tech Scale-Up
★★★★★
"Outstanding delivery and deep regional understanding. Our team left with practical tools they actually use. The facilitators' knowledge of the MENA environment set this apart."
Sarah T.
HR Director, Global Manufacturing Co.
Interested in This Programme?
Speak to our team about scheduling, group pricing, and delivery in UAE or KSA. All prices are per group of up to 12 delegates, excluding VAT.
